Business Plan

Position: Business Ambassador (Relationship Management & Program Delivery)

Company: Small Business Centre

Location: London, Ontario


We are excited to be recruiting for a Business Ambassador on behalf of our client, London Small Business Centre. Both full-time and contract roles are available, and we welcome independent contractors for consideration as well.

Ideally, the Main Street Ambassador is a local resident with a keen interest in Community Economic Development, who will connect the municipality, the community, and main street businesses with wraparound supports and resources offered by My Main Street, the London Small Business Centre, and other community partners.

The My Main Street Accelerator is a program of EDCO (Economic Developers Council of Ontario), funded by the Government of Canada.

Work will be remote and in-person along the identified main street communities, in-person work to be conducted in accordance with all Public Health guidelines.




Relationship Management and Community Engagement

  • Conduct in-depth one-on-one consultations with small business clients along the identified main street community

  • Provide analysis and assessment of client business models, marketing, operational strategies, and provide targeted recommendations and connections to available programs to improve or start their business

  • Build local small business advocacy networks to support small business clients along the identified main street community

  • Conduct outreach to underserved client populations (i.e. Indigenous, youth, new immigrant and women) to establish business opportunities along the identified main street community


Program Delivery and Reporting

  • Implement My Main Street Accelerator programming and deliverables locally, including administration of non-repayable contribution applications and recruitment of local businesses

  • Work with the local municipality to identify local opportunities and potential clients

  • Ensure that program targets are met through excellent client service and project management

  • Using the tools provided, keep accurate and thorough records of required metrics


Ongoing Collaboration and Improvement

  • Participate in regular meetings of the Main Street Ambassador Network to contribute insights and suggestions that can be adapted and repurposed

  • Contribute success stories and best practices to amplify local impact

  • Support colleagues and team members across localities as needed


Requirements and Experience:

  • Significant project management skills and experience

  • Entrepreneurial background or spirit

  • Natural connector, networker, relationship manager

  • Outstanding communicator – persuasive and enthusiastic presenter both live and virtually

  • Formal education and/or lived experience in any of the following: economic development, community development, market research, marketing, sales, business development, or program management

  • Familiar with social media, Client Relationship Management systems, and collaborative project management software

  • Comfortable with uncertainty, flexible and willing to embrace change, able to work remotely and virtually

  • Strong personal initiative and motivation

  • Fluent English, additional languages an advantage


What’s In It For You?

If you are looking for a rewarding position that will positively impact peoples’ lives, and if you have a genuine interest in supporting small businesses and your community, then this is the opportunity for you.

Work with a dynamic team, who are passionate about community economic development and helping people pursue their goal of small business ownership.

As a small organization, all staff must be versatile and be willing to lend support wherever needed. The result is a team who depend on each other and appreciate one another for their respective strengths and efforts. Every day can present new challenges and opportunities.

Our client values diversity and inclusiveness, and is proud to be an equal opportunity employer.

We thank all applicants for their interest, and will contact those being considered for an interview.